Half off insurance all March. Add insurance when you book your shipment.
We provide live and non-live insurance for the rare times when your shipment arrives late and/or damaged. Insurance is available Monday-Wednesday. Sign up when you book your shipment.
This March live insurance costs $1.25 (usually $250) for the value of your shipping label and the first $100 in coverage for DOA.
Each additional $100 in DOA coverage costs $1.25.
For example: $300 in coverage for a DOA animal plus the cost of the shipping label costs $3.75.
This March non-live insurance costs $0.50 (usually $1.00) for the value of your shipping label and the first $100 in coverage for damage.
Each additional $100 in damage coverage costs $0.50.
For example: $300 in damage coverage plus the cost of the shipping label costs $1.50.
Rules and restrictions apply. Learn more.
Please be cautious as to where you’re sending your live animals. As temperatures fluctuate please watch for straddling temperatures and feel free to call fror packaging advice..
HELP US HELP YOU: We will open cases with FedEx on all our stuck shipments. Please DO NOT CALL UPS or FEDEX, as there is a risk that could cause even more delays with the shipment. Call us if you have any questions or concerns.
If you ship without purchasing insurance, you do so entirely at your own risk and financial liability! Note: Insurance is not available on Thursdays and Fridays, and there is to be no live shipping on Fridays.
Insurance Eligibility Requirements
Ship according to SYR, SYI and SYA Shipping Standards, Packaging Guidelines, and Temperature Guidelines. See our Shipping Standards section:
FAQ- Shipping Standards
FedEx Service Alerts
ATTN: All Reptiles and Amphibians, and most Aquatics MUST BE SHIPPED PRIORITY OVERNIGHT!